"Good location and beautiful hotel. We are a family of two adults and three kids( age between 9 to 13). Hotel charged us for three adults and two kids. Three nights we ended up paying 3000euro plus. Cost is pretty high and the most hurting point is that we only got to know this upon check out…"
"Great location in Zell am See, easy walk to the lake in 5 minutes, 15 minutes from Kaprin for skiing or hiking. Easy access to beautiful Salzburg. Simple, clean with a good traditional breakfast. Good price gor this area!"
EEissa ShamiyehI have a complaint. Yesterday, I came to breakfast according to my reservation at the hotel. I did not find a table and I did not find anyone to receive me. So I went to a table where there was no one. I sat down to eat breakfast. I was surprised that the waiter asked me to leave the table in front of everyone, which embarrassed me in front of everyone present and put me at a far table. About the people, and I had to talk to the manager Marco to solve my problem. First, he refused to shake my hand. He showed me the guest list and that I was at the bottom of the list and did not deserve to be in view. He told me that he would reserve a table for me for tomorrow, but when I arrived today, I did not find my room number on any table nor anyone to guide me. Where is the professionalism in this dealing? And the manager tells me that I am at the bottom of the list and I do not deserve your good place!!!
لا انصح ب الفندق من سوء الإدارة و سوء التعامل موظفين المطعم
إذا حجزت لا تحجز بفطور عنصريه تعامل سيء جدا من اسوء تعامل في الفنادق الي زرتها موقعه جميل ولكن إدارة سيئه